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Shown left to right are Phillip Chen, Econo Lodge City Star Brisbane; Steve Joyce, Global President & CEO, Choice Hotels International; Lin Chen, Econo Lodge City Star Brisbane; Abby Howard, Rendezvous Allegra Hotel Adelaide Clarion Collection; Shane Bowman, Gitte Le Garde, Clarion Hotel Mackay Marina; David Bayes, CEO, Choice Hotels Australasia; Cesarina Thompson, Clarion Hotel Mackay Marina; Aileen Cobern, General Manager Sales & Marketing, Choice Hotels Australasia; Debera Mackenzie, Louise Lister, Quality Hotel NOAH’S On the Beach; Pauline Matthews, Comfort Inn Parkes International; Mark Pearce, Senior Vice President International, Choice Hotels International; Ace Matthews, Comfort Inn Parkes International.
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Hotels from Brisbane, Parkes, Newcastle, Mackay and Adelaide were the big winners in Choice Hotels Australasia’s annual Franchisee of the Year awards at a stylish dinner on Queensland’s Gold Coast.
Brisbane’s Econo Lodge City Star took out the Econo Lodge category while the Comfort Inn Parkes International was judged best Comfort, Newcastle’s Quality Hotel NOAH’S On the Beach won the Quality category, Clarion Hotel Mackay Marina was best Clarion and Adelaide’s Rendezvous Allegra Hotel – Clarion Collection claimed best Clarion Collection.
Choice’s 48th annual conference was held at the RACV Royal Pines Resort and 30 Gold Award properties and 22 hotel team members were named Champions of Choice throughout the event.
Presenting the awards, CHA’s Chief Executive Officer David Bayes said they were held to encourage the group’s values and commitment to customer service across its five brands – Econo Lodge, Comfort, Quality, Clarion and Clarion Collection.
“Almost 300 delegates from Australia and New Zealand have taken part in this year’s annual conference, and I am delighted to see that tonight’s winners reflect an even spread across big city centres and the regions,” Mr Bayes said.
Choice’s annual awards are nominated and judged by an executive panel from the group’s senior management and franchise service team.
The Gold Awards recognise excellence in branding, marketing, customer relations, franchisor relations, training and development, profitability and amenities, while Champions of Choice were selected exceptional service, individual effort and commitment to building the Choice brand.
Franchisee of the Year winners automatically qualify for Choice Hotels International’s Hotel of the Year Awards, to take place in the US next year.
Franchisees of the Year
Econo Lodge City Star Brisbane, Brisbane QLD
Comfort Inn Parkes International, Parkes NSW
Quality Hotel NOAH’S On the Beach, Newcastle NSW
Clarion Hotel Mackay Marina, Mackay QLD
Rendezvous Allegra Hotel Adelaide – Clarion Collection, Adelaide SA.
Gold Awards
Econo Lodge Mildura, Mildura VIC
Econo Lodge Sydney South, Sydney NSW
Comfort Hotel Adelaide Riviera, Adelaide SA
Comfort Inn & Suites City Views, Ballarat VIC
Comfort Inn Julie-Anna, Bendigo VIC
Comfort Inn & Suites Robertson Gardens, Brisbane QLD
Comfort Inn Bay of Isles, Esperance WA
Comfort Inn Fairmont, Hastings NZ
Comfort Inn Capital Horsham, Horsham VIC
Comfort Resort Blue Pacific, Mackay QLD
Comfort Inn Ringwood Lake, Melbourne VIC
Comfort Inn Deakin Palms, Mildura VIC
Comfort Inn Campbell, Swan Hill VIC
Comfort Inn Glenfield, Toowoomba, QLD
Comfort Inn On Raglan, Warrnambool VIC
Comfort Inn & Suites Blazing Stump, Wodonga VIC
Quality Hotel on Olive, Albury, NSW
Quality Hotel Powerhouse Armidale, Armidale NSW
Quality Inn Heritage on Lydiard, Ballarat VIC
Quality Suites Clifton on Northbourne, Canberra ACT
Quality Hotel Hobart Airport, Hobart TAS
Quality Resort Horizons Snowy Mountains, Jindabyne NSW
Quality Hotel Tabcorp Park, Melton South VIC
Quality Hotel Cambridge, Sydney NSW
Quality Hotel Powerhouse Tamworth, Tamworth NSW
Quality Hotel Wangaratta Gateway, Wangaratta VIC
Clarion Hotel Soho, Adelaide SA
Clarion Suites Gateway, Melbourne VIC
Rendezvous Hotel Brisbane – Clarion Collection, Brisbane QLD
Clarion Collection – Wai Ora Lakeside Spa Resort, Rotorua NZ.
Champions of Choice
Ann Cowan, Quality Inn Hurley’s, Queenstown, NZ
Craig Duncan, Comfort Inn Explorer, Te Anau, NZ
Leanne Duncan, Comfort Inn Explorer, Te Anau, NZ
Yann Duroselle, Quality Hotel Batman’s Hill on Collins, Melbourne VIC
Anne Foster, Quality Resort Snowy Mountains, Jindabyne NSW
Craig Green, Comfort Inn Crest Mandurah, Mandurah WA
Tom Haynes, Quality Suites Ivory Palms, Noosaville, QLD
Brigietta Harbertson, Comfort Inn Richmond Henty, Portland, VIC
Kylie Hole, Quality Hotel Tabcorp Park, Melton South VIC
Matt Horvat, Rendezvous Observation City Hotel Perth – Clarion Collection, Perth WA
Bryan Hughes, Clarion Collection Wai Ora Lakeside Spa Resort, Rotorua, NZ
Michelle Johnson, Clarion Hotel on Canterbury, Melbourne VIC
Wendy Lester, Quality Hotel Wangaratta Gateway, Wangaratta, VIC
Debera Mackenzie, Quality Hotel NOAH’S On The Beach, Newcastle NSW
Darrin Muggeridge, Quality Hotel Plymouth International, New Plymouth, NZ
Olenka Nota, Quality Hotel Woden, Canberra, ACT
Kurao Shibata, Econo Lodge Sydney South, Sydney NSW
Andrew Slomp, Quality Resort Sorrento Beach, Perth, WA
Gary Trenerry, Quality Hotel Manor, Melbourne, VIC
Cath uit den Bogaard, Comfort Resort Pacific Blue, Mackay, QLD
Nick uit den Bogaard, Comfort Resort Pacific Blue, Mackay, QLD
Kelly Williams, Quality Hotel Mildura Grand, Mildura VIC.
Champions of Choice Honour Roll
Abby Butterfield, Rendezvous Allegra Hotel Adelaide, Adelaide SA
Cellina Little, Comfort Inn & Suites Blazing Stump, Wodonga, VIC
Subhuj Pradhan, Quality Hotel Cambridge, Sydney, NSW
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