Excite Holidays continues to set itself apart from other wholesalers in the industry by confirming today that it has a true agent to agent only focus and has no plans now or in the future to deal direct with consumers.

“We created Excite Holidays for agents only and continue to provide a service to agents only by providing them with a unique product and exceptional customer service that will help them retain and win more clients, and help compete with the internet,” said Excite Holidays’ Managing Director George Papaioannou.

Mr Papaioannou further commented: “If wholesalers are to be a true partner to travel agents, they shouldn’t be ‘double dipping’ and competing with the same travel agents for business.”

Chris Cogan from TravelManagers said: “It’s tough enough having to compete directly with suppliers selling direct to consumers and the Internet, and also now having to compete with a wholesaler for business. I prefer to use a wholesaler that doesn’t compete with me for clients and Excite Holidays gives me that confidence.”

Mr Cogan further commented, “I like how Excite Holiday’s go the extra mile to help with my client bookings and any problem they have. Even when our clients have had to reschedule their plans due to all the natural disasters we have been experiencing, such as the ash cloud, the Christchurch earthquake and the Tiger Airways debacle, we have found Excite Holidays’ customer service and turnaround time to be exceptional.”