Mandarin Oriental Bangkok goes all out for happy couples starting a new life together.

Mandarin Oriental Bangkok boats transport guests to the Skytrain and River City shopping mall as well as the spa acorss the river.

Front House Manager, 'The Purple Lady' Khun Mayuree, flanked by GM Jan Goessing and Hotel Manager Torsten van Dullemen

Engagements and weddings in the sublime Authors' Lounge are popular among Thailand's elite and well-heeled wedding tourists.

Impeccable Service Is Only The Starting Point

At Mandarin Oriental Bangkok, service is regarded as the foundation for the hotel's success.  After all, most of the guests come from comfortable economic backgrounds and probably enjoy nice surroundings at home.  So what brings them to Mandarin Oriental Bangkok?  The service.  They may have nice sofas at home, but they don't have a staff of 1300 looking after every detail of their day, pursuing perfection as the only option. 

From the front desk staff greeting guests with classic Thai friendliness to concierges providing assistance far beyond the norm elsewhere, Mandarin Oriental Bangkok's staff stand out as the very best at their jobs.  With an astonishingly high percentage of repeat clientele, it is not at all uncommon to see guests welcomed with hugs usually reserved for long-lost friends and relatives. Guests staying in suites enjoy the additional services of floor butlers who look after them with extra attention, taking the initiative to ensure all needs are met.  This must be what it's like to have a majordomo in your employ, your own private Jeeves to see that your life is problemless and stress-free.

The sincerity of employees in their work is apparent to the guests, who offer any number of stories detailing the extra effort made by Mandarin Oriental staff who solve their problems and make their wishes come true.  Families have been coming for generations to spend Christmas and New Year's Eve at the Mandarin Oriental, often staying in the same rooms every year.  The hotel is a favourite among Thai elite for elaborate engagement parties and wedding celebrations, both of which are big business in Bangkok.  The Authors' Lounge is the preferred venue for small celebrations; with its soaring ceilings and atmospheric feel, it makes a great place for an occasion to remember—and the white decorative scheme sets off the colours of the huge bouquets of flowers arranged by the hotel's in-house florist as well as the bride and groom themselves.  Mandarin Oriental Bangkok is one of the few hotels in the world to maintain a professional photographer on staff, further facilitating arrangements for special occasions—and in a hotel like this, just being here is a special occasion.