Travelscene American Express members have again been strongly advised to continue supporting preferred partners if they are expected to reap rewards from the associations and choosing not to do so could potentially threaten future business.
Travelscene Head of Product, Damien Borg, told consultants at the NCC last weekend, that to sell a non-preferred product could damage future business giving competitors the ability to steal potential business.
Mr Borg said the group was committed to growing sales in their channel as a priority, adding preferred partners were considered to be a “lifeline to our business”.
“We are ready and prepared to help combat non-preferred activity,” he said.
According to General Manager, Jacqui Timmins, some 55 per cent of current member sales are through preferred partners, an improvement but hard to quantify as a large proportion is toward hotel bookings, which are differentiated from wholesale and air transactions.
“Our focus is on increasing our cruise partners and cruise in general. The Travelscene wholesale product is getting great support,” Ms Timmins said.
Consultants were also advised to join the newly re-launched Quantum Consultant Programme (QC) to reap benefits which has already provided $160,000 or 30 million points for members.“We have suppliers knocking on the door trying to get into the programme, they see value in it,” Ms Timmins said.
Thursday, 4 August 2011
Boost or bust, Travelscene urges support for preferreds
Source = e-Travel Blackboard: D.M