Agency Support Consultant

Location: Bondi Junction

(Full time and Part time Positions available)

Excite Holidays is an online travel company providing hotels, and holiday packages to just about every city in the world serving over 2,500 travel agents in Australia

This is an awesome opportunity to work with a rapidly growing and innovative Australian company offering a world class working environment assisting in your personal & professional development in the online travel industry.

If you understand the value of customer service and have what it takes to proactively deliver exceptional assistance then consider Excite Holidays to advance your career.

This role is in our Reservations division primarily working with travel agents and suppliers.

To be considered, you:

- have at least 2 year experience in a retail or wholesale travel role
- are solutions focused and love building rapport with your clients
- think on your feet and use initiative to support your clients’ needs
- are brilliant with time management
- can work autonomously as well as a be great team player
- have outstanding written and verbal communication skills
- work in a high volume inbound call and email environment

Preferable Qualifications;

- Minimum Certificate III in Travel
- Proficient with MS Office

KPI’s