Saturday, 26 May 2012
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United and Continental Offer Options to Customers Affected by Midwest Weather

Monday, 23 January 2012

CUSTOMERS TRAVELING TO, FROM OR THROUGH IMPACTED CITIES MAY RESCHEDULE WITHOUT PENALTY ON UNITED.COM OR CONTINENTAL.COM

United Continental Holdings, Inc. announced travel options for United and Continental customers whose flight plans may be disrupted by severe winter weather expected to impact the Midwest region. Weather conditions will lead to the delay or cancellation of certain flights into and out of Chicago O'Hare International Airport and Cleveland Hopkins International Airport. The weather will also affect travel to, from or through other cities in the Midwest.

Checking Flight Status and Changing Travel Plans

Customers on flights to, from or through impacted cities in the Midwest region from January 20 through January 21 may reschedule their itineraries for travel no later than January 28 with a one-time date or time change, and the airlines will waive the change fees. Customers may request refunds in the original form of payment for canceled flights. Find complete details and eligible travel dates at united.com and continental.com.

Customers may change travel plans quickly and conveniently via united.com or continental.com. Customers should continue to manage their reservations on the respective carrier's website from which they purchased their ticket. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent.

Source = United Airlines
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