Saturday, 26 May 2012
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Abacus-Connected Agents Leverage Competitive Advantage with Enhanced Abacus Powersuite

Thursday, 23 February 2012
  Abacus International, Asia’s leading provider of travel solutions and services, has begun the rollout of its enhanced Abacus PowerSuite, the only full-service solution that offers complete front-, mid- and back-office functions that are changing customer operations.

With the new Abacus PowerSuite, agencies from across the region will have the ability to leverage the increased productivity, mobility, control and flexibility associated with the upgrades. Designed to easily integrate with key business systems, the enhanced Abacus PowerSuite provides agents an edge in a crowded marketplace.

The new Abacus PowerSuite boasts a range of new features, including the new tour management module. This makes it easier for agents to boost productivity by creating in-house customised flexible independent travel (FIT) and group tour itineraries and packages for agency operations.

In addition, the integration of the Sales, FIT and Tour Order modules make Sales Order Management more efficient while consolidating the entire agency operations into the same accounting system. This means further increasing operational productivity and financial management of the agency.

“Abacus PowerSuite has been around for more than 12 years and since then, has become Asia’s first choice when looking for a financial solution for the travel industry. Abacus is also the only provider currently of full front-to-back solutions.” said Mr Brett Henry, Vice President of Marketing at Abacus International. “We recognise that for travel players, being able to manage the myriad of activities that is happening on a daily basis is key. This is why we have worked hard to further improve our features to help them do this effectively and quickly.”

A key addition to Abacus PowerSuite is the brand new web-based mid-office function. With this function, remote access to information will be simplified. Users can then create online sales orders for bookings, tours as well as document issuance such as invoices and exchange orders while on the go. The new “To-Do List” will also help users keep track of outstanding tasks to shorten the booking to cash cycle, making it an effective mobility solution for users.

“In today’s market, people are always on the go which is why it is important to be able to access the information you need wherever you are. In striving to help our partners, we have developed a new web-based mid-office function in Abacus PowerSuite that will help with this, allowing you to get hold of what you need from any mobile device,” said Mr Henry.

Abacus has also equipped the new Abacus PowerSuite with enhanced reporting tools that address the need for agents to have control as well as flexibility.

Abacus-connected agents have the flexibility to create customised operational and analytical reports through the inclusion of additional templates and improved options such as new filter, sort, group, display and formula options in the custom report writer. The customer management component boasts features that allow for flexible and customisable labelling for customer required data.

“Abacus always strives to move forward with our partners and help them stay ahead of the competition,” added Mr Henry. “Ultimately, we want to make it as simple as possible for travel agents to improve their productivity and maintain control of the way they work, regardless of where they are.”

Source = Abacus International
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