New partnership brings first B2B solution that will deliver diversified car transfer content to enhance travel agent offering
Amadeus, a leading travel technology partner and transaction processor for the global travel and tourism industry, and Car Pilots, Australia’s first and most comprehensive online private driver and taxi content aggregator, today announces a partnership to distribute the complete range of Car Pilots’ content via the Amadeus Selling Platform, the world’s most widely-used travel agent point-of-sale tool.
For the first time, Amadeus users in Australia will be able to search and book commissionable Car Pilots’ content through a dedicated Amadeus Smart Tab. The easy-to-use smart tab will enable the integration of Car Pilots’ car transfer content into the Amadeus Passenger Name Record (PNR), streamlining processes, reducing errors and improving consultant productivity. Data can be easily transmitted to mid and back office applications, removing the need to move between various screens or re-type data into third party applications.
The Car Pilots solution is an Australian industry first, offering private car transfer content in a B2B booking environment.
The new solution will enable pre-payment of independent private car services as well as taxis and use geo-mapping technology to determine the best route between pick-up and drop-off locations and calculate the fare, inclusive of tolls and any additional services. Amadeus users can select from a range of vehicles before confirming, paying for the booking with a credit card and issuing a voucher all on the single PNR with traveller the relevant hotel and air bookings.
Amin Kroll, CEO and co-founder of Car Pilots said of the new agreement, “We are delighted to be working with Amadeus. The car transfers business is huge market opportunity but until now it has just been challenging for a travel agent to find a reliable transfer provider. Our new partnership with Amadeus makes it simple!”
“Travel agents using Amadeus will be able to instantly price and book a transfer from any location in Australia and Car Pilots takes care of the rest. We offer with the best transfer partners, negotiated and competitive rates all available through the Amadeus booking tool.
Sari Vahakoski, Managing Director for Amadeus IT Pacific said that car transfers can be a pain point for travel agents, often having to be booked by phone and earning zero commission.
“This new solution makes travel agency hassles a thing of the past. We are really excited to work with a market innovator like Car Pilots to deliver this unique solution to Australian and New Zealand agencies for the first time. We believe this new solution will drastically improve travel agency workflow processes as well as offer the opportunity for increased revenue and enhance customer service,” said Vahakoski.
The Car Pilots Solution will be available to Amadeus subscribing travel agencies in Australia before the end of 2012.