We look at the most popular cities that Australian travellers visit and where they like to stay.
GFC, strong dollar, airlines alliances and changing tastes has seen shifts in the most popular countries visited by global travelers.
Ever wondered how and why you ended up with a customer? Read these tips to see how you can get more customers and improve your offering.
“Niche diversification” is how one retail travel agent is creating new opportunities and long-term business relationships, showing that small agents can grow without spreading themselves too thin.
Australian travelers might use their mobiles to book domestic travel, but they are unlikely to do large bookings through international travel; but mobile devices still matter for travel agency marketing strategies.
Travel agents are turning their experience with leisure into life changing corporate responsibility projects that not only make a difference but help grow their business.
As agents know “Travel Complaints” can be incredibly emotive; people seeing their dream trip turn into drama. The true value of good service is hard to gauge; here’s a start on doing the calculations.
Cloud-this, cloud-that. Everyone is urging you to 'go cloud', but what does it mean and is it a good idea for travel agencies.
Successful agencies around Australia are using these resources to stimulate the growth of their business.
India has come a long way in the past 10 years and is now more accessible and enjoyable, without sacrificing the experience. This makes it an amazing destination.
Another year on the road for our expanding sales team has given roomsXML a great insight into what makes agents successful. So ask yourself, do I have these characteristics?
Social media continues to evolve, but some constants remain on making it work for you. Here’s five simple tips on creating social media leverage for your travel business.
For many people, the notion of travel is romantic, exciting….sexy. Ladies make most travel buying decisions, So when it comes to putting together a package, what is really going to thrill your customers…4 “hot tips” included.
Got some cool ideas you want to make work? Can a travel agent be entrepreneurial ? Jane Rafter from the super successful www.slinks.com talks about how you can get your ideas happening in your workplace.
“um, ahh, yeah, like, yeah but nah” … STOP IT. You are not a 14 year old skater .” This and other tips on how to communicate effectively on email, the phone and in meetings.
The longer you spend in “holiday” mode, the further ahead your competitors get. Here’s 5 tips on getting on your feet quicker in 2013.
Here’s some of our thoughts on what to expect in the Australian Travel Industry in 2013.
We get lots of gifts, but few we truly remember; giving a travel experience may be the greatest gift of all.
Get some perspective on 2012; it’s the key for a productive start 2013. Here’s some tips.
Got issues? Take action, take control and do today what you won’t regret tomorrow.
The customer walks into your travel agency…what do they see, hear, smell…perception is everything…it affects your likelihood of making a sale.
roomsXML have released a new feature called "Preferred by Agents" which makes it easier than ever for travel agents to find the right hotels and apartments worlwide.
Here’s what travel agents need to share with their customers when explaining the value of using an agent over a site.