
Company Profile
roomsXML is an online hotel rooms distribution system that's a single online access point to 80,000 global hotels. roomsXML aggregates content from a number of the worlds leading wholesalers through a single website. Our comparison and filtration engine sorts results for real time availability at the best price.
roomsXML supports the industry by not selling direct to the public
The massive unique inventory, cutting-edge technology solutions, business process and experience makes roomsXML one of the worlds leading online hotel aggregators. Sey points of roomsXML include
- A single point of access to over 80,000 global hotels and apartments
- over 15,000 global transfers
- Real time, net rates, local currency fixed at time of purchase
- Online hotels via the "software as a service" business model
- focus on providing not only a great product but excellent customer service to travel agents
roomsXML was created by WebSource following our experience with a number of large in-house travel systems in Europe. We have a a technical centre in India, major offices in Melbourne and London as well as roomsXML only offices including Kiev, Cyprus, Florida and Saudi Arabia.
Each partner has absolute discretion in running the business in their devoted region, ensuring excellent relationships with customers and the ability to make independent dynamic business decisions.
WebSource Pacific was established as an Australian-based offshore development company in 2004 is a joint-venture between Mark Luckey and Prakash Bang, India . WebSource has delivered projects using resources from IT vendors spread across Hyderabad, Pune, Bangalore and Mumbai encompassing skill sets of SAP, Microsoft, Joomla and iPhone and iPad.
Mark Luckey is managing director of roomsXML Australia New Zealand and has used his global software development experience to ensure extremely cost efficient product and service provision through roomsXML, resulting in a lean and highly efficient organisation.
"I love the cultural exchange. We have a highly skilled on-site backed by the firepower of hundreds of technical staff offshore. Our business model gives us the delivery potential of significantly larger organisations but with greater flexibility and significantly lower prices.
In 2011 Mark delivered a series of lectures on social media in the travel space to the Australian Travel Agents Cooperative encouraging them to improve their marketing and communication to compete with online travel agencies. He has also written a number of articles for online publications including etravelblackboard, providing travel agents with tips and tricks on how to stay competitive.
Marks wife Sasha also works in the business and roomsXML has fantastic staff in Matt Paterson in customer service and Andrew Patterson as a technical lead. They are backed by our offshore customer service team led by Janis, Ruchir, Surajeet, Pushpahas, Mrunalini and Rosemary.
Since the first booking in 2006, roomsXML Australia has grown to be an important alternative hotel wholesaler. Our client base includes a preferred arrangement with ATAC, franchises who are part of the JTG Group, Travel Associates, FC and a number of independents.
- roomsXML: Triple Bottom Line Corporate Social ResponsibilityWednesday, May 15, 2013
- roomsXML Prices won’t change with falling $AUTuesday, May 14, 2013
- The Most Popular Cities and HotelsMonday, May 13, 2013
- The Most Visited CountriesMonday, May 06, 2013
- How and Why Travelers Choose AgentsTuesday, April 30, 2013
- Travel Agent Diversification: The Secret WeaponMonday, April 22, 2013
- Smartphone matters for Aussie Travel AgentsMonday, April 15, 2013
- Travel with a CauseMonday, April 08, 2013
- roomsXML Launches 24 Hour, 7 day a Week Customer serviceThursday, March 28, 2013
- Solid Customer Service Drives GrowthMonday, March 25, 2013
- roomsXML - NTIA Nomination - Agency Support ServiceThursday, March 21, 2013
- Is “The Cloud” right for the travel industry?Monday, March 18, 2013
- Business Resources Stimulating Agency GrowthMonday, March 11, 2013
- India – an Easier DestinationMonday, March 04, 2013
- The Successful Travel AgentsMonday, February 25, 2013
- Social Media for Travel Agents - 2013Monday, February 18, 2013
- Sell it how it is - SexyMonday, February 11, 2013
- The Entrepreneurial Travel Agent ?Wednesday, February 06, 2013
- Stop Wasting Time – Get ProductiveTuesday, January 29, 2013
- roomsXML in 2013 – Five Years of Consecutive GrowthTuesday, January 29, 2013
- Getting Motivated to 2013Monday, January 21, 2013
- roomsXML: 3,400 Indian Hotels Across 235 LocationsFriday, January 18, 2013
- Five Predictions for 2013Monday, January 14, 2013
- Sales Tip: Experience is better than a giftThursday, January 03, 2013
- Review 2012: Get PerspectiveMonday, December 17, 2012
- Agents, get off your…Monday, December 10, 2012
- "Preferred by Agents" goes liveWednesday, December 05, 2012
- 5 Common SensesMonday, December 03, 2012
- "Preferred by Agents" feature saves Travel Agents timeTuesday, November 27, 2012
- Travel Agents Making a ComebackMonday, November 26, 2012
- roomsXML, Etihad, ETB, Oman Tourism: Travel Agent Development WorkshopsWednesday, November 21, 2012
- Create an experience, not a holidayMonday, November 19, 2012
- 5 Tips for Managers Who Want to be Human…Tuesday, November 13, 2012
- Travel Agencies and Competitive PricingMonday, November 12, 2012
- Hurricane Sandy Validates Travel AgentsMonday, November 05, 2012
- Winners of roomsXML Competition 2Monday, October 22, 2012
- “No Sex” SellsMonday, October 22, 2012
- 5 Tips for Effective Email CommunicationMonday, October 15, 2012
- Relationships and Confidence = Travel Agent RevenueMonday, October 08, 2012
- Limited SPots left for roomsXML and Oman RoadshowWednesday, October 03, 2012
- Translator with SpeechTuesday, October 02, 2012
- 3 Reasons Why Unhappy Customers are PositiveTuesday, October 02, 2012
- roomsXML : 15 Months of Hotel MappingWednesday, September 26, 2012
- roomsXML Hot Destinations Competition: Win $500Monday, September 24, 2012
- roomsXML Hot Destinations Competition: Win $500Monday, September 24, 2012
- Winner announcement of the first $500 accommodation voucher from roomsXMLFriday, September 21, 2012
- roomsXML Hot Destinations Competition: Win $500Thursday, September 20, 2012
- Travel Agents: Narrow Your FocusMonday, September 17, 2012
- OTA’s Create Agent OpportunitiesMonday, September 10, 2012
- The Problem with Travel Agent CommissionsMonday, September 03, 2012
