Sunday, 5 February 2012
Travel Counsellors

Company Profile

 

Travel Counsellors is the largest and most successful home based travel agency in the world with over 1200 professional, full time Travel Counsellors operating in six countries.  



Established here in Australia in 2007, the company brings long term travel management and highly developed travel technology and strategies to the marketplace. 


At Travel Counsellors we empower and support our agents to build unique friendships and super relationships with their customers and each other. We focus on attracting the best agents and combined with our unparalleled support, technology and experience, it has enabled us to achieve one of the highest customer loyalty scores in the world*.

With our head office in Melbourne, the company is lead by a dynamic team of administration, marketing, IT, business development and other support staff who work with our Australian TC's at local and national level.


Travel Counsellors recruit experienced travel consultants to operate their own travel businesses. The company's innovative and award winning technology enables agents to provide unique and tailor made travel for their clients. They will also be able to sell a full range of travel products from leisure and corporate suppliers, drawing on Travel Counsellors global supplier relationships, plus a customer driven, broad and diverse range of supplier/partners in Australia.


Our Personal Travel Counsellors are given in depth training on the company's extensive intranet booking system, including the innovative Contact Centre which provides a unique and comprehensive customer management solution. Travel Counsellors will learn how to use the company's ground breaking Phenix system, which allows them to quickly and easily search and compare different travel options for specific dates in a matter of minutes.

Travel Counsellors Australia is a member of the TCF. Travel Counsellors is the world's largest home-based company with a turnover at the end of its last financial year (Oct 31 2010) of $499 million. Founded in 1994 it currently has 1,200 travel consultants who work from home with the support of over 200 head office staff at the company's UK headquarters and overseas offices. The company operates in Australia, UK, Ireland, the Netherlands, South Africa and Canada. Travel Counsellors Australia was established in 2007 and currently has 97 Travel Counsellors, with its headquarters based in Melbourne.


 Contact Details

Clare Kearns
National Recruitment Executive
1300 765 559


David Speakman
Chairman
(03) 8517 8200

Deb Duncan
General Manager
03 8517 8201

Kerryn Murphy
National Recruitment Executive
1300 765 559

 

Address:             Level 11, 636 St Kilda Rd, Melbourne, VIC 3004
Phone:                (03) 8517 8200       (03) 8517 8200         or 1300 765 559
Website:             www.travelhomeworking.com.au or www.travelcounsellors.com.au

 

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