Company Profile

Air Canada at a Glance

Air Canada is the best way to travel from Australia to Canada and onto North America with a daily non-stop service from Sydney to Vancouver and onto destinations around Canada and the United States. In fact Australians travelling to the USA via Vancouver can clear US Customs in Vancouver and continue their onward travel to the US as a domestic passenger.

Air Canada is Canada's largest full-service airline and the largest provider of scheduled passenger services in the Canadian market, the Canada - U.S. transborder market and in the international market to and from Canada. In 2009, Air Canada together with its regional partner Jazz carried approximately 31 million passengers, offering direct passenger service to more than 170 destinations on five continents. Air Canada is a founding member of Star AllianceTM, providing the world's most comprehensive air transportation network.

Best in North America

In 2010, Air Canada was voted "Best Airline in North America" at the Skytrax World Airline Awards.

In 2009, Air Canada won four top honours in Business Traveler magazine's "Best in Business Travel" annual reader survey: "Best Flight Attendants in North America," "Best In-flight Services in North America," "Best North American Airline for Business Class Service," and "Best North American Airline for International Travel." The readers of Global Traveler magazine voted Air Canada "Best Airline in Canada" and "Best Airline in North America."

Global Network

Air Canada has an extensive global network, with hubs in four Canadian cities (Toronto, Montreal, Vancouver and Calgary), providing scheduled passenger service directly to 59 Canadian cities, 58 destinations in the United States and 60 cities in Europe, the Middle East, Asia, Australia, the Caribbean, Mexico and South America. Air Canada and its regional affiliate Jazz operate approximately 1,370 scheduled flights each day on average. Through its strategic and commercial arrangements with Star Allianceâ„¢ partner airlines (www.staralliance.com), Air Canada offers service to over 1,077 destinations in 175 countries and provides reciprocal top tier frequent flyer benefits

Innovation - Leading Technology

Air Canada is recognised as an industry leader in innovation, particularly in self-service and mobile technology. The company launched apps for Blackberry and iPhone to allow passengers real-time access to a wide-range of flight information including; retrieving electronic boarding passes, tracking flight information, receiving notification of itinerary changes and obtaining other details about Air Canada flights. It was the first airline in the world to introduce 2-D electronic boarding passes (on mobile phones and handheld devices) and is continually refining and expanding its existing products to better meet the needs of customers.

Australian passengers can choose their seat and check in online. They just need to then head to the "online check in" counter at Sydney Airport to bag drop and collect a 'hard copy' of their boarding pass before they board.

Concierge

Check in for Air Canada's Executive First class in Sydney and you'll get more than just a friendly smile and the anticipation of a gorgeously comfortable flat bed and fabulous inflight service you'll also receive personalised help from the Air Canada concierge. Since its launch in 2001, Air Canada's industry-first personal concierge service has received rave reviews across the globe and has established itself as something its international Executive First class and Super Elite frequent flier member passengers love.

Maple Leaf Lounge

Each of our 20 award-winning Maple Leaf Lounges-located at all major airports across Canada and at key international locations-provides a private, serene escape from the bustle of airport activity, offering an unrivaled level of service in a cozy, comfortable setting with clean architectural lines, warm natural colours, and breathtaking views.

Our industry-leading business centres are equipped with all the technological features and amenities to let you hit the ground running, from wireless Internet access and secure PC workstations. Enjoy exclusive access to our Maple Leaf Lounges on your next trip when you purchase a qualifying fare or show proof of a qualifying membership.

Print from BlackBerry in Maple Leaf Lounges in Canada

In collaboration with Hewlett-Packard and Research in Motion, Air Canada is launching an ePrint application allowing Blackberry users to send print jobs securely to the Maple Leaf Lounge printers. This is currently offered in Toronto, Montreal, Calgary, and Vancouver. Air Canada plans to expand to all Maple Leaf Lounges in Canada this summer.

On board

Air Canada flies the ultra-modern, fuel efficient long range Boeing 777 jets on the only non-stop service between Sydney and Vancouver. These spacious aircraft feature adjustable headrests, ambient lighting to reduce jet-lag and in-seat power for laptops and USB port for gaming.

In July 2009, Air Canada concluded the renewal of its fleet with the delivery of its 18th Boeing 777 aircraft. In addition, Air Canada completed its fleetwide refurbishment program, to offer a consistent onboard product on every aircraft. Concurrently, Air Canada became the first North American carrier to introduce lie-flat beds in all business class cabins across its international fleet. Air Canada aircraft feature all new seats, industry-leading seat-back personal entertainment systems with hundreds of hours of movies, TV programs and music available on demand, as well as standard 110V electrical outlets at arm's reach for all customers. Air Canada operates one of the youngest, most fuel-efficient fleets of any North American carrier.

Visit the enRoute website for complete inflight entertainment listings: www.enroute.aircanada.com/en/entertainment.

Executive First

Air Canada's Executive First cabins are incredibly comfortable, providing a fully reclining, lie-flat bed with complete aisle access and many deluxe amenities. The seat reclines into a bed at the switch of a button - there is no need to get up from your chair, and pillows and doonas are provided. Each Executive First seat comes with large personal screens, noise-cancelling headsets, a 240 volt socket and plenty of space for storage of personal effects.

For people who like to walk around during the flight, there is also a bar area in Executive First where passengers can help themselves to a wide selection of premium drinks and snacks.

Visit www.aircanada.com or call 1300 655 767.

Level 18,
Australia Square Building,
264 George St.
Sydney NSW 2000
Tollfree: 1300 655 767
Admin: (02) 8248 5757
Website: www.aircanada.com

• Air Canada Pronto to Toronto Agent Incentive WinnerMonday, 30 August 2010
• Air Canada Reports 2010 Second Quarter ResultsMonday, 9 August 2010
• Air Canada wins the Best Airline North America at the 2010 Skytrax World Airline AwardsFriday, 16 July 2010
• Filmmakers flying the flag for Canada in SydneyMonday, 5 July 2010
• Celebrate Canada Day with Air CanadaMonday, 5 July 2010
• Air Canada's "Head to Toronto Pronto" Agent IncentiveWednesday, 23 June 2010