Sunday, 5 September 2010
Travel Counsellors

Company Profile

Travel Counsellors is the largest and most successful home based travel agency in the world with over 1200 professional, full time Travel Counsellors operating in seven countries

 

Established here in Australia in 2007, the company brings long term travel management and highly developed travel technology and strategies to the marketplace

 

At Travel Counsellors we empower and support our agents to build unique friendships and super relationships with their customers and each other. We focus on attracting the best agents and combined with our unparalleled support, technology and experience, it has enabled us to achieve one of the highest customer loyalty scores in the world*.

 

With our head office in Melbourne, the company is lead by Cathy Burke along with a dynamic team of administration, marketing, business development and other support staff who work with our Australian TC's at local and national level.

 

Travel Counsellors recruit experienced travel consultants to operate their own travel businesses.  The company's innovative and award winning technology enables agents to provide unique and tailor made travel for their clients.  They will also be able to sell a full range of travel products from leisure and corporate suppliers, drawing on Travel Counsellors global supplier relationships, plus a customer driven, broad and diverse range of supplier/partners in Australia.

 

Our Personal Travel Counsellors are given in depth training on the company's extensive intranet booking system, including the innovative Contact Centre which provides a unique and comprehensive customer management solution.  Travel Counsellors will learn how to use the company's ground breaking Phenix system, which allows them to quickly and easily search and compare different travel options for specific dates in a matter of minutes.

 

Travel Counsellors Australia is a member of the TCF. Travel Counsellors is the world's largest home-based travel company with turnover at the end of its last financial year (Oct 31 2009) of $443 million. Founded in 1994 it currently has over 1,000 travel consultants who work from home with the support of over 170 staff at the company's UK headquarters and overseas offices. The company operates in Australia, UK, Ireland, the Netherlands, South Africa, Canada and the US. Travel Counsellors Australia was established in 2007 and currently has 110 Travel Counsellors. Our head office in Australia is in Melbourne.


 Contact Details

Deb Morgan
National Recruitment Executive
1300 765 559

Cathy Burke
General Manager
(03) 8517 8201

Address:              Level 11, 636 St Kilda Rd, Melbourne, VIC 3004
Phone:                 (03) 8517 8200 or 1300 765 559
Website:             www.travelhomeworking.com.au or www.travelcounsellors.com.au

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